Terms of service

Terms of Service

These terms apply to your use of vantasteps.store and your purchases from Vantasteps. By using this website or placing an order, you agree to them.

1. Who we are
Vantasteps is a trading name of Ecomworld GRP Ltd, a company registered in England and Wales under company number 16680635. Our registered office is 13 Unit 155047, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, United Kingdom. Contact: support@vantasteps.store.

2. Our products
We make every effort to display our products and colours accurately. Colours may vary slightly depending on your screen. Sizes are given in UK sizing unless stated otherwise.

3. Prices and payment
All prices are in pounds sterling (GBP) and include VAT where applicable. We may change prices at any time, but the price you see when you place your order is the price you pay. Payment is taken when you place your order through our secure checkout.

4. Orders and contract
Your order is an offer to buy. A contract is formed when we send you an order confirmation email. We may decline an order, for example if an item is out of stock, if there is a pricing error or if we suspect fraud. If we decline an order after taking payment, we will refund you in full.

5. Delivery
Delivery is covered by our Shipping Policy. Risk in the goods passes to you on delivery.

6. Returns and cancellations
Returns and refunds are covered by our Returns and Refund Policy. Your statutory rights are not affected.

7. Intellectual property
All content on this website, including the Vantasteps name, logo, text, images and designs, belongs to us or our licensors. You may not copy or reuse it without our written permission.

8. Acceptable use
You agree not to misuse the website, attempt unauthorised access, or use it for any unlawful purpose.

9. Our liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything that cannot be limited by law. Subject to that, we are not liable for losses that were not reasonably foreseeable, or for business losses, as we sell to consumers only.

10. Changes
We may update these terms from time to time. The version on our website when you place your order applies to that order.

11. Governing law
These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you may also bring claims in your local courts.